We are a leading provider of Office Equipment in the Metro area, with white glove support for all accounts big or small (we don’t differentiate).  From the time you call us (a real voice will answer) we can diagnose your issue quickly and effectively so that you can get on with your business in hand with minimal interruption.

• Learn More: Superior Office Solutions Brochure

To Provide Superior Support.

Our co-founders opened Superior Office Solutions In NY in 1999 with one main goal in mind: to bring a personal touch back to the printing industry.

At SOS, every team member embodies the same key values: honesty, accountability, and commitment. We don’t hide excessive fees and unreasonable stipulations in the fine print—we walk you through every sentence of your contract to ensure you know what you’re getting. When you need us, we don’t put you on hold for 10 minutes while we deal with other issues. Whether you’re one day or three years into your contract, you can expect to get in touch with an SOS team member within minutes and have a service technician at your door within four hours.

No business should feel like an afterthought when they call their print provider, no matter how high their monthly payment. You deserve exceptional service, and SOS is here to provide it.

Originally 1967 in NJ, 1999 in NYC.

All industries big or small, from one small unit to fleet management in the NY Metro Area.

Canon, Kyocera, and Konica Minolta are all popular models.

• Guaranteed equipment performance for five years with a like-for-like replacement in the event we can’t repair your device.
• Complete management of your equipment fleet.
• Live phone answers during business hours—no automated menus or call center reps.
• Remote equipment and supply monitoring.
• Onsite service within four hours with real-time updates.
• A help Desk that can immediately triage connectivity issues by remoting in and diagnosing the issue.

When you need us, we’re here to help—it’s that simple.

Yes.  We also have showroom and Pre-owned models for the budget conscious with the same warranties as that of new.

• Do you need to print 11 x17?
• Do you need Color?
• What is your anticipated monthly volume?
• Do you need Finishing Options (Stapling, Hole Punching, or Booklet Making?)
• Do you need to track usage?
• What kind of Security do you require?

These are some of the basic questions. We can conduct an in Person, Zoom, or Phone consultation to help better understand and help us create a quick proposal.

• Outstanding Partner Award – Canon USA
• Platinum Provider – Canon Financial
• Better Business Bureau A+ Rating
• Canon Top Dealer

Any company can claim to provide the best service in their town, but few have the reviews and reputation to prove it. At SOS, we have thousands of satisfied customers, glowing testimonials, and a 4.9 Google review average acting as a testament to our exceptional service.

My law firm and I have been very pleased with SOS. Machines are great. Service is wicked fast and uniformly good. Operations Manager Gina Bergdoll is extraordinarily detail oriented and customer focused. We lawyers appreciate that!

–Jonathan S.

I have worked with SOS for the past 5 years, due to their excellent customer service. Technicians respond within 4 hours, same day, and early the following morning for late afternoon issues. We originally received only our copiers through SOS and have slowly transitioned all of our desk printers, mail machine, as well as two other offices, to their service. I would highly recommend SOS, especially Tim Glover and the team he has working with him.

–Adrienne C.

Tim Glover and the entire team at SOS continue excellent customer service. They have always been diligent at getting machines in place quickly, service timely, as well as assisting/consulting whenever called upon. I appreciate and respect our business partner relationship that started nearly 15 years ago.

–Matthew R.